Walk-in || Relationship Manager

Role & responsibilities

• Manage and coordinate the in-house sales team to achieve daily, weekly, and monthly targets.
• Monitor sales activities, follow-ups, leads, and customer interactions.
• Coordinate between the Sales, Customer Support, Operations, and other internal teams.
• Handle customer queries and ensure timely resolution of customer issues.
• Maintain strong relationships with existing customers and support business growth.
• Guide and monitor team members to improve sales performance and productivity.
• Prepare and share daily/weekly sales reports with management.
• Follow up with customers and sales executives regarding pending requirements, documentation, and transactions.
• Ensure smooth coordination between customers and internal departments.
• Identify customer requirements and provide appropriate solutions.
• Handle escalations and ensure proper customer support.
• Support management in achieving overall sales and business objective