Walk-in || Receptionist

Position: Receptionist / Front Office Executive
Department: Administration / Front Office
Location: Ranchi, Jharkhand
Employment Type: Full-Time
Experience: 1-3 Years
Salary (CTC): 15k Per Month

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Receptionist to manage the front desk and ensure a smooth and welcoming experience for visitors, clients, and employees.

Key Responsibilities

• Manage the reception/front desk and greet visitors, clients, and guests professionally.
• Attend and route incoming telephone calls to the appropriate departments/persons.
• Handle visitor entries and maintain the visitor management/register system.
• Receive and distribute courier, letters, and other official documents.
• Coordinate appointments, meetings, and visitor schedules.
• Provide accurate information regarding the company, projects, departments, and general queries.
• Coordinate with Administration, HR, Security, and other departments as required.
• Maintain the reception area in a clean, organized, and professional manner.
• Manage incoming and outgoing correspondence.
• Maintain records, registers, and basic front-office documentation.
• Support administrative activities and other duties assigned by the reporting manager.
• Ensure confidentiality and professionalism while dealing with customers and company information.

Required Skills & Competencies

• Excellent communication and interpersonal skills.
• Pleasant personality with a professional and customer-friendly approach.
• Good telephone etiquette and visitor-handling skills.
• Basic knowledge of MS Office (Word, Excel, Outlook/email).
• Good organizational and time-management skills.
• Ability to handle multiple tasks efficiently.
• Fluency in English and Hindi; knowledge of local language will be an advantage.
• Presentable, punctual, and disciplined.
• Ability to work effectively under pressure.

Educational Qualification

Graduate in any discipline from a recognized university. Candidates with a diploma/certification in Front Office or Hospitality Management will be preferred.

Preferred Candidate Profile

• 13 years of experience in Reception, Front Office, Administration, Hospitality, Real Estate, or Corporate Office.
• Candidates with experience handling customers, visitors, calls, and administrative coordination will be preferred.