Walk-in || Receptionist
Saraswati Dental College · Lucknow · onsite · Posted 42d ago
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Greet and assist patients, visitors, and attendants in a courteous and professional manner.
- Register new and existing patients and collect required information and documents.
- Schedule, reschedule, and confirm appointments with doctors and departments.
- Answer telephone calls, emails, and patient inquiries promptly.
- Provide information regarding hospital services, departments, doctors, timings, and procedures.
- Maintain accurate patient records and front-desk documentation.
- Coordinate with doctors, nurses, billing staff, laboratories, and other hospital departments.
- Handle patient check-in and check-out procedures.
- Assist patients with billing, insurance, and payment-related queries when required.
- Manage incoming and outgoing correspondence and maintain office records.
- Maintain patient confidentiality and follow hospital policies and procedures.
- Handle complaints and concerns professionally and escalate them to the appropriate department.
- Ensure the reception area is clean, organized, and welcoming.
- Perform other administrative and front-office duties as assigned.
Required Qualifications
- Graduate or 12th pass; a degree/diploma in Hospital Administration or a related field is an advantage.
- Previous experience in a hospital, clinic, healthcare facility, or front-office role is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge, including MS Office and hospital management software.
- Good English and local-language communication skills.
- Ability to remain calm, polite, and professional in a busy healthcare environment.
Sourced from naukri
Skills
About Saraswati Dental College
Saraswati Dental College
Education & Training
750
employees
₹5.1L PA avg
Avg at Saraswati Dental College
About
Saraswati Dental College & Hospital, Lucknow, was estalished in 1998 under Saraswati Medical & Dental College Society. We are committed to the policy of equal opportunity for all in every aspect of its operations. We are committed to a balanced pursuit of excellent teaching, significant research, and measurable community service.
Saraswati Medical & Dental College runs -
#Saraswati Dental College & Hospital- NAAC Accredited "A+" Grade and an ISO 9001:2008 Certified College
#Saraswati Hospital & Research Centre- Fully NABH Accredited
#Birendra Shankar Mathur College of Nursing
Our attractive, contemporary campus has been designed to create the best possible learning environment for our students and staff. The campus fosters a holistic space to encourage learning and interacting in a congenial environment. The College campus is set in sprawling 6.4 acres of land. The Institute's building has more than 2,00,000 sq. ft constructed area, fully equipped with modern amenities for teaching and research in the field of dentistry.
Highlights--
- Established in 1998.
- 28 Years of Excellence
- State of art infrastructure in 6.4 acres green campus with 24X7 CCTV surveillance and security.
- Recognized as best Private Dental College of India at Leadership Summit 2019.
- Outstanding Dental Institute in Academics & Clinical Research at International Education Summit and Award Event 2020 Bangkok.
- Alumni placement with Indian Army, Central Government, State Government and placement at prestigious organizations overseas.
- Ragging free campus.
- Incubation Centre for Students and Faculty called SPARK.
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