Walk-in || Receptionist

Role & responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to general inquiries and provide accurate information.
• Manage appointments, meetings, and schedules as required.
• Receive, sort, and distribute mail, packages, and deliveries.
• Maintain a clean, organized, and presentable reception area.
• Perform general administrative duties such as filing, photocopying, scanning, and data entry.
• Maintain visitor records and follow workplace security procedures.
• Assist staff with basic administrative tasks when required.
• Handle confidential information with professionalism and discretion.
• Maintain office supplies and report shortages when necessary.
• Provide excellent customer service at all times.

Preferred candidate profile

• High school diploma or equivalent; additional administrative training is an advantage.
• Previous receptionist, customer service, or administrative experience is preferred.
• Good verbal and written communication skills.
• Professional and courteous manner.
• Strong organizational and time-management skills.
• Basic computer skills, including Microsoft Word, Excel, Outlook, and email.
• Ability to multitask and work effectively in a busy environment.
• Reliable, punctual, and able to work independently and as part of a team.

Perks and benefits

The Receptionist is responsible for providing a welcoming and professional first point of contact for visitors, customers, and employees. The role involves managing front-desk activities, answering and directing phone calls, handling correspondence, and providing general administrative support.