Walk-in || Receptionist

Role & responsibilities

• Manage the reception/front desk
• Receive and direct incoming telephone calls to the appropriate person/department.
• Welcome clients, guests and vendors and assist them with their requirements.
• Maintain the visitor register
• Inform concerned employees when visitors arrive.
• Handle incoming and outgoing couriers, parcels and documents and maintain proper records.
• Receive and distribute letters, documents and other office communications.
• Coordinate with security, housekeeping and other administrative staff for front office requirements.
• Maintain cleanliness and proper presentation of the reception area.
• Maintain records of important front-office activities.
• Handle basic office stationery requirements at the reception.
• Maintain confidentiality of company and employee information.

Required Skills

• Excellent communication and interpersonal skills.
• Pleasant personality and professional approach.
• Good telephone etiquette.
• Basic knowledge of MS Office / Excel / Word / Email.
• Good organisational and coordination skills.
• Ability to handle multiple tasks simultaneously.
• Good command of English and Hindi; Marathi would be an added advantage.
• Should be punctual, responsible and presentable.
• Ability to deal patiently and professionally with visitors, employees and vendors.