Walk-in || Receptionist - Front Desk/ Patient Care OPD

Urgently looking for Reception/ Front Desk Role/ Patient Care with Dr.Agarwals Eye Hospital for Ahmedabad Locations.

Below are the details -

Please share your resume on - [email removed]/ Whats app - [phone removed]

Reception Roles & Responsibilities: (Prahladnagar Branch)

(Freshers with good communication and presentable)

• Coordination with all Departments (Internally / Externally).
• Preparing Daily MIS.
• Raising Indent for Branch based on the requirements.
• Ensuring smooth patient flow.
• Minimizing the patient time and process.
• Coordinating with patients till they walk out.
• Maintaining Registers in Consultation room and Investigation Room.
• Maintaining employee attendance and monitoring staff leave and timings.
• Arranging alternative staff and doctors while they are on leave.
• Ensure smooth functioning of all healthcare operations in the assigned hospital.
• Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
• Attending patient Complaints of your zone & speaking to them personally.
• Drive Standard Operating Procedures for service excellence.
• Ensure smooth functioning of the assigned branch.
• Tracking branch performance.
• Focus on patient satisfaction and quality.

Patient Care Executive (Wadala and Tardeo Branch)

Roles & Responsibilities:

• Co-ordination with all Departments (Internally / Externally)
• Raising Indent for Branch based on the requirements.
• Ensuring smooth patient flow.
• Minimizing the process & waiting time.
• Co-ordination with patients till they walk out.
• Maintaining FFA, Auto Perimeter, B-Scan, Laser & Doctors registers.
• Maintaining employee attendance and monitoring staff leave and timings.
• Arranging alternative staff and doctors while they are on leave.