HYDERABAD · FULLTIME
Walk-in || Process Associate
North Star Bpo (opc)
Hyderabad · onsite · Posted 63d ago
Sourced from
₹2.2L - ₹5.5L PA0–4 yrsfulltimeHyderabad
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.2s
- Found the form on Naukri · 8 questions to answer1.0s
- Decided the answers for all of them2.8s
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Section · 01
About this role
Roles and Responsibilities
- Manage client relationships through effective communication, ensuring high levels of customer satisfaction and retention.
- Collaborate with internal teams to resolve issues and improve overall service delivery.
- Identify opportunities for growth and upselling/cross-selling services to existing clients.
- Develop strong understanding of client needs and preferences to provide tailored solutions.
- Maintain accurate records of client interactions using CRM software.
Sourced from naukri
Section · 02
Skills
Customer RetentionClient SuccessClient Support