Walk-in || Process Associate || Non Voice

Roles and Responsibilities

• Process claims adjudication, ensuring accuracy and efficiency.
  
• Verify patient eligibility, benefits, and provider information for claim processing.
  
• Review medical records to determine coverage decisions and resolve discrepancies.
  
• Collaborate with internal teams to resolve complex claim issues.
  
• Maintain accurate records of all interactions with clients and stakeholders.
  

Desired Candidate Profile

• 0-2 years of experience in back office operations or related field (medical billing).
  
• Strong understanding of US healthcare regulations and insurance policies.
  
• Proficiency in non-voice process workflows, including electronic health record systems (EHRs) and claims management software.
  
• Excellent analytical skills for reviewing medical records and making informed decision-making.