Walk-in || Presales Executive

Role & responsibilities

• Lead, mentor, and motivate a team of pre-sales representatives.
• Develop and execute strategies to generate high-quality leads for the sales team.
• Utilize various lead sources, including online platforms, referrals, and marketing campaigns.
• Oversee the process of qualifying prospects by understanding their needs, budget, and preferences.
• Ensure effective communication with potential clients to gather relevant information.
• Maintain and update the customer relationship management (CRM) system with accurate lead and prospect information.
• Monitor the teams data entry and ensure data integrity.
• Work closely with the sales team to ensure a smooth handover of qualified leads.
• Provide ongoing support to sales representatives by addressing questions or concerns from prospects.
• Generate regular reports on lead generation and qualification performance.
• Analyse data to identify areas for improvement and implement necessary changes.
• Continuously evaluate and improve pre-sales processes and procedures.
• Implement best practices to increase efficiency and lead conversion rates.

Preferred candidate profile

Communication skills written & verbal, BPO Sales, Relationship building, Negotiation skills, Presentation skills.