Walk-in || Pre Sales Executive

Role & responsibilities

• Handle inbound and outbound calls, emails, and inquiries from property portals, websites, and walk-ins
• Understand customer requirements and provide accurate information about projects, pricing, and availability
• Qualify leads and schedule site visits for the sales team
• Coordinate with sales, marketing, and channel partners to ensure timely follow-ups
• Maintain and update customer data in CRM systems
• Track lead status and prepare daily/weekly reports on leads, site visits, and conversions
• Support sales closures by nurturing prospects and addressing initial queries
• Ensure high levels of customer satisfaction through professional and prompt communication