Walk-in || Power Automate Developer & Production Support Engineer

Power Automate Developer & Production Support Engineer

Role Overview

An experienced Power Automate professional to own both development and production support for a portfolio of flows hosted on Microsoft Azure building new automations, enhancing existing ones, and keeping them stable in production.

This role requires someone who can work independently with minimal oversight, and who can root-cause production issues on their own. Prior experience working with Global customers and teams.

Key Responsibilities

Development

• Design, build, and deploy new Power Automate flows based on business requirements
• Enhance existing flows — triggers, connectors, branching logic, and integrations
• Build in exception handling, retry logic, and failure-recovery patterns
• Integrate with Azure services and third-party systems (APIs, SharePoint, Dataverse, SQL, Teams, etc.)
• Test and validate flows, including edge cases, before production release

Production Support & Monitoring

• Daily review of automation execution status against the flow schedule
• Independently investigate and root-cause failed or degraded flow runs
• Restart, re-run, or remediate flows as needed, with documentation of the fix
• Set up monitoring/alerting to catch issues proactively
• Maintain runbooks and incident documentation
• Provide daily status summaries and monthly reports, including root-cause analysis of recurring issues

Required Skills & Experience

• 5+ years of hands-on experience building and supporting Power Automate flows in production
• Strong knowledge of Azure services used alongside Power Automate (Logic Apps, Functions, Key Vault, Storage, Service Bus)
• Proven ability to independently troubleshoot and root-cause failures using flow run history, connector logs, and Azure diagnostics
• Solid grasp of exception handling, retry logic, and resilient flow design
• Experience with common connectors: SharePoint, Outlook/Exchange, Teams, Dataverse, SQL Server, REST/HTTP APIs
• Comfortable owning ambiguous problems end-to-end, from triage to resolution
• Strong written communication for status reporting and documentation

Preferred

• Power Platform certifications (PL-500, PL-900, or equivalent)
• Experience with Azure Monitor / Log Analytics