Walk-in || Phone Banking Officer

Walk in Interview : Job Title: Phone banking Officer

Company: IDBI Intech Ltd.
Location: CBD Belapur, Navi Mumbai

*Freshers only

*Rotation shift applicable

Job Description

IDBI Intech Ltd. is hiring enthusiastic and customer-focused individuals for the role of Customer Service Associate at our CBD Belapur location. We are looking for candidates who have excellent communication skills and a passion for delivering a great customer experience . Handle customer queries effectively through call. Maintain customer interaction records and follow operational processes. Ensure high levels of customer satisfaction through quality service. Coordinate with internal teams to escalate unresolved issues. Inbound / Outbound process.

Work Location

IDBI Intech Ltd., CBD Belapur, Navi Mumbai

Walk-In Interview Details

Date: 22nd Sept 2026 - 30th Oct 2026

Interviews only on Monday - Saturday only

Time: 11:00 a.m. to 3:00 p.m.

Required Qualifications & Skills

• Education: Any Graduate
• Age Criteria: 18 years & above
• Communication Skills: Good command over Basic English communication(mandatory)
• Basic computer proficiency and typing skills.
• Ability to multitask, stay calm, and handle customer queries efficiently.
• Customer-centric mindset with a positive attitude.
  
  Contact Person: Poonam Desai - [phone removed] - [email removed]