Walk-in || Patient Care Counsellor

Role & responsibilities

• Greeting the patients and receive with smile
• Giving information on patient eye disease, diagnosis and treatment.
• Guide the patient for medical check up. In-patient ward, operating room.
• Counseling patients for various surgical packages
• Explain the pre and post operative measures to patients.
• Answering to patients queries politely
• Registering the patients for surgery
• Handling cash
• Handling walk in patients
• Guiding the patients at different levels
• Handling patients with emergency
• Handling admissions
• Handling discharges of day care and in-patient.
• Handling telephone calls.

ADDITIONAL RESPOSIBILITIES:

• To monitor the cleanliness of department.
• Attending independent duties( holiday duty)
• Indenting and Maintaining weakly stock

Handover cash to the accounts department