Walk-in || Patient Care Coordinator

Role & responsibilities

Counseling of the patients on monetary aspects and other issues at the time of admission into the Critical Care Wards when on duty. To ensure retention of LAMA cases & to update the same to concerned person.

Operations (Process) Periodic rounds to check and facilitate smooth functioning of all the services during their respective shift. Coordinating with doctors and other staff whenever required to facilitate efficient and smooth functioning of the hospital Coordinating with various departments of the hospital for speedy & better services to the patients i.e. House keeping, F&B , Billing- TPA / Cash, overseeing the billing process, Maintenance etc. Coordination with transport dept., external diagnostic centers, procurement of blood etc. Ensuring smooth functioning of all the diagnostic facilities. Handover the issues during night shift to unit admin next day in documented format Handling emergency cases Coordinating with police officers in case of death or MLC case & reporting Should demonstrate control of situation in case of critical/death case - Media control, information to management authorities and police officilas