Walk-in || Oracle Fusion Finance

Role & responsibilities

Job Summary

Senior-level consultant responsible for supporting, troubleshooting, and enhancing Oracle Fusion Financials applications. The role acts as a bridge between business users and technical teams, ensuring issue resolution, system stability, and continuous improvements across Finance modules.

Key Responsibilities

1. Application Support & Issue Resolution

• Provide L2/L3 production support for Oracle Fusion Finance modules (GL, AP, AR, FA, CM).
• Analyze, reproduce, and resolve functional and technical issues raised by users.
• Handle incident, problem, and change requests (ITIL aligned).
• Perform root cause analysis (RCA) and ensure permanent fixes.

2. Functional & Techno-Functional Activities

• Act as a bridge between finance business users and technical teams.
• Translate business requirements into functional and technical specifications.
• Configure and maintain finance setups:
• Chart of Accounts
• Ledgers & Sub-ledgers
• Approval workflows & security

3. Finance Module Expertise

• Provide strong functional expertise in:
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Fixed Assets (FA)
• Cash Management (CM)
• Support core finance business flows:
• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Record-to-Report (R2R)

4. Technical Support & Integrations

• Work on:
• Oracle Integration Cloud (OIC)
• REST/SOAP APIs
• FBDI/ADFDI data loads
• Support and troubleshoot:
• BI Publisher reports
• OTBI analytics
• SQL-based data issues

5. Testing & Release Management

• Support SIT, UAT, and regression testing cycles.
• Validate quarterly Oracle patches/updates and assesses impact.
• Deploy fixes and enhancements with minimal business disruption.

6. User Support & Training

• Provide end-user support, training, and knowledge transfer.
• Develop user guides and troubleshooting documentation.
• Act as primary contact for escalations.

7. Continuous Improvement

• Identify process gaps and recommend automation or optimization opportunities.
• Maintain documentation for configurations, issues, and solutions.
• Ensure compliance with audit and financial controls.

Required Skills & Experience

Experience

• 712+ years in Oracle ERP Financials
• 4+ years in Oracle Fusion Financials (Support or Implementation)
• Experience in support projects (AMS / Managed Services)

Functional Skills

• Strong knowledge of finance processes and accounting principles
• Hands-on experience in GL, AP, AR, FA, CM modules
• Experience in configuration, setups, and troubleshooting

Technical Skills

• SQL / PL-SQL (for troubleshooting and reporting)
• OIC integrations / Web Services (REST/SOAP)
• Reporting tools:
• OTBI
• BI Publisher
• Smart View

Process Knowledge

• ITIL processes (Incident, Problem, Change)
• Oracle quarterly patching cycles
• Data migration concepts (FBDI/ADFDI)

Soft Skills

• Strong problem-solving and analytical skills
• Excellent communication with business stakeholders
• Ability to handle critical production issues independently
• Customer-focused mindset

Preferred Qualifications

• Oracle Fusion Financials Certification
• Experience in multi-org / multi-currency environments
• Exposure to Oracle EBS or cross-module integrations

Typical Support KPIs (Optional but recommended in your JD)

• SLA adherence (Incident resolution)
• First-time fix rate
• Number of recurring issues reduced
• User satisfaction scores

Environment / Working Model

• Production support (24x7 / shift-based if required)
• Interaction with global stakeholders
• Handling critical P1/P2 issues

Things to Carry:

Please carry a hard copy of latest resume and passport size photo. Aadhar Card/ PAN (Original & hard/Xerox copy).