Walk-in || Operations Manager

Job Summary

The Life Insurance Operations specialist is responsible for the execution, management, and field-level verification of core policy lifecycles. This role uniquely combines back-office administration with a mandatory minimum of 30% field operations to conduct physical verifications, resolve complex claims, audit branch sites, and support distribution networks.Key ResponsibilitiesNew Business & Policy Administration

• Application Review: Screen new life insurance applications for missing data, valid signatures, and correct documentation.
• Policy Issuance: Process approved applications to officially issue, modify, or renew life insurance contracts.
• Lifecycle Management: Handle updates like change of beneficiary, address modifications, policy loans, and policy reinstatements.

Field Operations & Ground Verification

• Document Collection: Meet directly with clients or beneficiaries to securely retrieve original medical records, KYC documents, or missing signatures.

Eligibility & Education Requirements

• Education: Must hold a Bachelor's Degree (Graduation) or Master's Degree (Post-Graduation).
• Graduation Year: The degree must be successfully completed between the years 2024 and 2026.