Walk-in || Operations Executive

Roles and Responsibilities

• Manage backend operations, ensuring seamless processing of customer requests through various channels (email, chat, semi voice).
  
• Provide exceptional back office support to clients by resolving their queries and concerns in a timely manner.
  
• Handle non-voice processes such as email and chat support with accuracy and efficiency.
  
• Maintain high levels of quality standards while performing tasks.
  
• Collaborate with team members to achieve process goals and objectives.