Walk-in || Non Voice Process Executive

Job Title: Non voice Executive ( English)

Experience - 1 to 3 years

Company: Hexaware

Location: Chennai

Job Description

Hexaware is hiring dynamic and enthusiastic Non Voice process Executives for our Chat/Email Support. We are looking for candidates with excellent communication skills who are passionate about Chat, customer engagement, and Email.

Key Responsibilities

- Handle inbound and outbound customer queries in chats.

- Promote products and services to prospective customers..

- Build strong customer relationships and encourage repeat business.

- Retain existing customers by addressing concerns and providing suitable solutions.

- Upsell and cross-sell products based on customer needs.

- Maintain accurate customer records in CRM systems.

- Ensure high levels of customer satisfaction and quality standards.

Eligibility

- Freshers and experienced candidates are welcome.

- Excellent verbal communication in English is mandatory.

- Basic English communication skills.

- Strong typing aptitude and convincing ability.

Preferred Skills

- Minimum 1 year experience in Chat/Email Support

Salary & Benefits

- Attractive salary based on experience.

- Performance incentives.

- Growth opportunities within Hexaware.

Apply Now: If you are fluent in Engish and have a passion for Chat and Email process, we'd love to hear from you!

Contact - Jenil Raj - [phone removed]