Walk-in || Nagpur Walk in Drive on 29th Sep - Customer Support Chat& Email

Recruitment Drive: 29th September 2026
Drive Location: Nagpur
Job Location: Ahmedabad Work From Office
Experience: 05 Years
Monthly CTC: 29,000 – 38,000
Working: 5 Days a Week
Selection Process: Walk-In Interview | Same-Day Offer Letter

Open Positions

• International E-commerce Customer Support
• Email & Live Chat Support
• Non-Voice Support
• Back-Office Operations
• Client Coordination

Key Responsibilities

• Provide professional customer support through Email & Live Chat for international e-commerce clients.
• Resolve customer queries and concerns efficiently and professionally.
• Assist customers with product information, order tracking, returns, and related queries.
• Maintain accurate records of customer interactions in CRM/system.
• Coordinate with internal teams to ensure timely resolution and enhance service quality.
• Handle multiple customer interactions while maintaining accuracy and service standards.

Candidate Requirements

• Excellent written and verbal English communication skills – Mandatory
• Good typing speed and computer proficiency.
• Strong customer-service and problem-solving skills.
• Ability to handle multiple customer queries simultaneously.
• Basic understanding of e-commerce and online shopping processes.
• CRM knowledge will be an added advantage.
• Willingness to work in rotational shifts, including weekends and holidays.
• Must be ready to relocate to Ahmedabad.
• Must be comfortable working from the office.

Additional Benefits

• Night Allowance: 3,000 – 5,000 per month
• Night Pickup & Drop Facility
• 5 Days Free Accommodation arranged by the company
• Travel/Ticket Reimbursement – processed with the first salary
• UK & US Working Culture
• Pleasant and professional work environment
• WhatsApp cv - [phone removed]