Walk-in || Merchandising Demand & Item Planning

TCS is hiring for Merchandising Demand & Item Planning roles !!

Roles- Analyst, SME, Team Lead & Delivery Manager.

Please share your resume at [email removed]

Industry - Retail

Experience - 3- 15 Years

Qualification - Minimum 15 years of regular, full-time education (10 + 2 + 3)

Shift- Rotational 24/7

Job Description for Analyst

Responsible for developing accurate demand forecasts for and General Merchandise categories to support inventory planning, product availability, and business growth. The role requires strong analytical skills, forecasting expertise, and collaboration with cross-functional stakeholders.

Key Responsibilities-

• Develop and deliver demand forecasts and General Merchandise products within agreed timelines.
• Analyze historical sales, promotional activities, seasonality, and business trends to create accurate forecasts.
• Update forecasts based on changing business conditions such as promotions, assortment changes, supply disruptions, and market trends.
• Perform forecast variance analysis and provide root cause insights and recommendations.
• Document and communicate forecast assumptions, adjustments, and business rationale.
• Collaborate with Merchandising, Supply Chain, Category Management, and supplier teams to gather planning inputs.
• Monitor forecast accuracy and support continuous improvement initiatives.
• Prepare dashboards, reports, and planning metrics to support business decision-making.
• Ensure adherence to forecasting processes, data quality standards, and governance requirements.

Job Description for DM-

Own end-to-end service delivery for demand planning and forecasting operations. Drive forecasting strategy, client satisfaction, operational excellence, and business outcomes through effective governance and stakeholder management.

Key Responsibilities

• Lead end-to-end delivery of demand planning and forecasting services and General Merchandise categories.
• Establish operational governance, forecast performance frameworks, and service delivery standards.
• Manage client and stakeholder relationships, ensuring alignment with business objectives and planning priorities.
• Define and monitor KPIs related to forecast accuracy, bias, timeliness, productivity, and service levels.
• Drive transformation initiatives including automation, advanced analytics, and process optimization.
• Oversee forecasting risks, compliance requirements, and issue resolution processes.
• Manage resource planning, financial performance, and operational capacity.
• Provide executive-level insights and recommendations to support strategic business decisions.
• Drive talent development, succession planning, and capability building within the forecasting organization.