Walk-in || Mega Walkin : International Process

Job description

""Freshers are most welcome, We will provide all the training on US processes from end to end""

Job Title: International Process Associate

Location: Indore

Experience : Fresher to 2 years

Shift: US Shift (Night Shift)

Working Days: 5 Days a Week, Saturday and Sunday are fixed off

Company address for interview: eNoah iSolution, 603 B, 6th floor, NRK Business Park, Behind Mangal City mall, Vijayanagar, Indore, 452010

Interview day and time : Mon To Fri - 11 am to 4 pm

Process Type: International Process

We are hiring International Process Associates for a US-based healthcare process. The role involves contacting hospitals and

medical providers in the United States to collect Attending Physician Statements (APS) and medical records for customers

applying for medical insurance.

Key Responsibilities:

• Make outbound calls/Chats to US hospitals, clinics, and healthcare providers
• Request, follow up, and retrieve APS (medical records) for insurance applicants
• Maintain accurate records and update internal systems
• Ensure completeness and correctness of collected data
• Communicate professionally with US-based clients and medical staff
• Follow compliance and data privacy guidelines (HIPAA awareness preferred)
• Meet daily/weekly productivity and quality targets

Eligibility Criteria:

• Graduate (Freshers & Experienced both can apply)
• Undergraduates and perusing candidates are not eligible.
• Good English communication skills (mandatory)
• Comfortable working in night shifts (US timings)
• Basic computer knowledge.

Preferred Skills:

• Good verbal communication and listening skills
• Attention to detail and accuracy

What We Offer:

• 5 Days working (Fixed week-offs)
• Competitive salary + performance incentives
• Medical Insurance
• Gratuity
• Free Dinner arrangements
• Opportunity to work in an international process
• Career growth in the healthcare domain
• Training support to work with US clients.

Note: This role requires interaction with US-based healthcare providers, hence good English communication and willingness to

work in night shifts are mandatory

Contact Details : Rashmeet Kaur - [phone removed] (WhatsApp only)

Role: Chat/ Voice Support

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent Role

Category: Voice /Non Voice

Education UG: Any Graduate

Regards,
HR Team