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    Job · 18522762

    Firstsource Solutions logo

    Walk-in || Mega walkin For International Chat process

    Firstsource Solutions · Bengaluru · onsite · Posted 32d ago

    ₹1.0L - ₹3.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.


    Key Responsibilities


    • Handle customer queries through international chat support.
    • Provide accurate information and resolve customer concerns professionally.
    • Maintain high-quality written communication with customers.
    • Follow company processes, guidelines, and quality standards.
    • Document customer interactions and update relevant information.
    • Meet defined productivity, quality, and customer-service targets.

    Eligibility & Requirements


    • Freshers are eligible to apply.
    • Good English communication skills are mandatory.
    • Strong written English and grammar.
    • Good typing speed and accuracy.
    • Basic computer knowledge.
    • Good problem-solving and customer-handling skills.
    • Willingness to work in rotational shifts, including night shifts, depending on business requirements.
    • Candidates should be comfortable communicating with international customers.

    What We Offer


    • Attractive salary package.
    • Training and onboarding support for freshers.
    • Opportunity to work with international customers.
    • Career growth and learning opportunities.
    • Professional and supportive work environment.

    • Excellent communication and interpersonal skills
    • B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
    • Please bring the original physical copy of any of your identification documents for verification.
    • Anyone who attended interview before 30 days are not eligible to attend walk-in.

    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.


    Sourced from naukri

    Skills

    International Chat ProcessInternational Non VoiceChat Support

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹1L – ₹3L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Mega walkin For International Chat process · waiting for your command