Walk-in || Mega Walkin Drive - Travel Consultant / Sr. Travel Consultant

We are Hiring !!

About TripJack: A Great Place to Work and the trusted tech platform for over 60K+ travel agents across India!

Were proud to be Great Place to Work Certified workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Date & Time: 24th Oct 2026 | 10:00 AM to 2 :00 PM

Venue:001, C Wing, Marathon Innova Corporate Centre,Off Ganpat Rao Kadam Marg, Lower Parel (W),Mumbai – 400013
Job Location : Lower parel / Currey Road

Pre Register : https://forms.gle/NzHA7XubyHnM17fZ9

Travel Consultant / Sr. Travel Consultant

Key Responsibilities:

• Handle international flight amendments including date change, reissuance, rerouting, cancellation, refund, and name correction as per airline policies.
• Interpret and apply fare rules accurately for revalidation and reissue cases.
• Coordinate with airlines for waiver approvals, schedule changes, and involuntary cases.
• Manage ADM prevention by ensuring correct pricing and compliance with airline policies.
• Provide prompt support to B2B agents via calls, emails, and CRM tools.
• Handle queue management and prioritize urgent cases.
• Support escalations and complex amendment scenarios efficiently.
• Manage LCC (Low-Cost Carrier) bookings, amendments, cancellations, and refunds as per airline-specific processes.
• Handle NDC (New Distribution Capability) bookings,

Required Skills:

• Strong international ticketing & amendment knowledge.
• Hands-on experience in Amadeus / Galileo / Sabre.
• Knowledge of LCC portals & NDC booking.
• Good understanding of fare construction & penalties.