Walk-in || Mega Walkin Drive For International Voice Process

Role & responsibilities

• Handle Phone Calls: Manage incoming (inbound) calls from customers seeking help for sales, surveys, or payment reminders.

• Resolve Issues: Troubleshoot technical problems, explain billing, or answer product questions in real-time.

• Update Records: Document customer details and call outcomes in computer databases or CRM systems.

• Meet Performance Goals: Maintain high customer satisfaction scores and handle calls efficiently

• Customer Service Associate / Executive: Handles general inquiries, complaints, and requests

Preferred candidate profile

ELIGIBILITY:

• Excellent Communication in English.
• Minimum 1 Year of Experience is required into International Voice Process.
• comfortable working with night Shifts.
• Work from office
• Only immediate joiners
• Graduation is not required.

PERKS AND BENEFITS:

• 5days working 2 week off / Rotational Night Shift
• 2way transport
• Performance based incentives/OTs
• Full time.

Work location: Hitech city

*NO AR CALLERS/HEALTHCARE

EXPERIENCE/ NO FRESHERS/ NO DOMESTIC *.

CTC offered - 2.5lpa to 4.5 LPA (Decent hike)

Contact Person- HR Zaid ([email removed])

Please ensure mark your CV with "HR Zaid".