Walk-in || MEGA Walk-In International Voice Process

Job Description International Voice Process

Position: Customer Support Executive International Voice Process

Job Summary:

We are hiring Customer Support Executives for an International Voice Process. The role involves handling customer calls, resolving queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

- Handle inbound/outbound customer calls for international customers.

- Understand and resolve customer queries efficiently.

- Provide accurate information and appropriate solutions.

- Maintain professional communication and customer service standards.

- Document customer interactions and update information in the system.

- Follow process guidelines, quality standards, and company policies.

- Achieve assigned productivity and quality targets.

Preferred candidate profile:

*Must be fluent in English

*Excellent Communication can Apply

*Candidates should reside under the radius of 25 kms are eligible .

* Experienced can apply.

*Both Undergraduate and Graduate can apply.

*24/7 shifts and rotational week offs (5 days working a week)

*ROI - JAM, Assessment & Operations Round

*Two-way cab facility only in night shift within 25Kms only from office premises

*Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only.

*No virtual Interview is available

*Pursuing education candidates are strictly not eligible

NOTE- NO WORK FROM HOME

* Interview Rounds

1. HR

2. Assessment

3. Operations

Candidates please walk-in by mentioning HR Bhavana on the top of the resume or Call HR Bhavana

POC - Bhavana - [phone removed]

Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners.

2) Experince into international Semi voice process are eligible.

Address:

Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

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