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    Job · 20454576

    KOLKATA · FULLTIME

    Walk-in || Mega Walk-In For Experienced and Fresher both

    Tech Mahindra

    Tech Mahindra

    Kolkata · onsite · Posted 13d ago

    Sourced fromNaukri
    ₹1.8L - ₹2.0L PA0–1 yrsfulltimeKolkata

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    Section · 01

    About this role

    Job Opening: Customer Support Associate (Voice Process Hindi & English)


    We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.


    For further details reach out to this number ([phone removed])


    Designation

    Customer Support Associate

    Job Role

    • Resolve customer queries via voice calls

    Job Details

    • Contractual role
    • Fixed salary

    Eligibility Criteria

    • Minimum education: Higher Secondary (12th Pass)
    • *Freshers are welcome*

    Work Details

    • Work timing: 247 rotational shifts
    • 5 working days with 2 rotational weekly offs
    • Maximum age limit: 40 years

    Skills Required

    • Excellent verbal communication skills in English and Hindi
    • No major MTI (Mother Tongue Influence) for voice process

    Interview Process

    • HR Round
    • Typing Test
    • Final round

    Compensation

    • Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)
    • *Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)*

    Documents Required

    • Aadhaar Card (with complete Date of Birth) Mandatory
    • E-Aadhaar Mandatory
    • PAN Card Mandatory
    • Educational documents (10th & 12th mark sheets)
    • For experienced candidates:
    • Experience Letter
    • Offer Letter
    • Last 3 months payslips

    Interested candidates can reach out to this number ([phone removed]).


    Immediate joiners only.


    Location:Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)


    Candidates need to carry CV & Aadhar card(Government id card)




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    Section · 02

    Skills

    Customer ServiceCustomer SupportDomestic Voice ProcessHindiCustomer CareBpo Customer ServiceInbound ProcessDomestic BPOCustomer HandlingDomestic Processvoice processInbound Customer ServiceInbound Voice ProcessVoice SupportBpo VoiceDomestic Calling

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹1.8L – ₹2L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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