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    Job · 19852114

    Sutherland Global Services logo

    Walk-in || Mega Walk- In Drive

    Sutherland Global Services · Hyderabad · onsite · Posted 22d ago

    Undisclosed0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Voice Process Walk-In Drive | Freshers & Experienced


    Sutherland is hiring for its International Voice Process team!


    Are you confident in English communication and looking to build your career in a global customer experience environment? Join Sutherland and work with premier clients across the US, UK, and other international markets.


    We are conducting a 1-Day Walk-In Drive for candidates interested in International Voice Process opportunities.


    Please go through the first round of Interview.


    https://wa.me/[phone removed]?text=Hi%2C%20I'd%20like%20to%20apply%20%5Bref%3Anaukri-hyd%5D


    Job Responsibilities


    • Handle customer calls for clients across the US, UK, and other global markets.
    • Provide accurate and professional assistance to customers.
    • Understand customer concerns and provide appropriate solutions.
    • Troubleshoot customer issues and resolve queries effectively.
    • Deliver a high-quality customer experience on every interaction.
    • Maintain professional communication and follow process guidelines.

    Candidate Requirements


    • Excellent verbal and written English communication skills.
    • Comfortable handling international customer calls.
    • Strong customer-handling and problem-solving skills.
    • Willingness to work in a 24/7 rotational shift environment.
    • Candidates must be comfortable working from the office.
    • Graduates and postgraduates can apply.
    • Freshers and experienced/tenured candidates are eligible.
    • Immediate joiners are preferred.

    Employee Benefits


    • International voice process exposure.
    • Opportunity to work with global clients.
    • Professional growth and career-development opportunities.
    • Free two-way cab facility for eligible candidates working night shifts, subject to company policy and location eligibility.
    • Cab facility applicable for candidates residing within the specified service radius.

    Walk-In Interview


    This is a 1-Day Walk-In Drive.

    Candidates are required to attend the interview in person. No virtual screening.


    Important Application Instruction


    Before submitting your CV:

    Please write Muskan” at the very top of your resume as the internal reference.

    Send your updated CV to:
    [email removed]



    If you are confident in English communication and ready to work in an international customer service environment, attend the walk-in interview and take the next step in your career with Sutherland.

    Sourced from naukri

    Skills

    Customer ExperienceCustomer Retentioncustomer satisfaction

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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    3.5/ 5

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    Walk-in || Mega Walk- In Drive · waiting for your command