Walk-in || Mega-Walk-in Drive- International Voice process

Interested candidates, can come directly for a walk-in Interview

Job Title: International Voice Process- Customer Support Representative

Job Description :IntouchCX is looking for customer focused and detailed oriented customer service representatives to join our operations team. In this role, you will provide exceptional support to customers through chat and email channels, ensuring timely resolutions of inquiries while delivering a positive customer experience. The ideal candidate is an excellent communicator, possesses strong problem- solving skills, and thrives in a fast-paced environment.

Key Responsibilities:

• Providing prompt and professional support to customers through Calls and Voice channels.
• Respond to customer inquiries and resolve issues efficiently while maintaining high levels of customer satisfaction.
• Accurately communicate information related to products, services, policies, and processes.
• Build customer trust through empathy, active listening, and effective written communication.
• Investigate customer concerns and provide appropriate resolutions within defined service standards.
• Document customer interactions and maintain accurate records in internal systems.
• Manage customer communications during critical situations and escalations.
• Ensure compliance with company policies, procedures, and quality standards.

Desired Candidate Profile:

• Excellent verbal & written communication skills in English (neutral accent preferred).
• Fresher or minimum 6months of experience into international voice process .
• Willing to work in rotational and night shifts.
• Immediate joiners preferred.

Perks & Benefits:

• Competitive salary
• Two-way cab facility.
• Paid training and career growth opportunities.
• Positive, energetic, and inclusive work environment.

Note: Please carry your updated resume and Aadhaar Card for the interview. Mention "HR Vijaya" as the reference on your resume.

Recruitment Safety Notice
IntouchCX does not charge any fees for recruitment, interviews, training, or onboarding.

• We will never ask candidates to make payments at any stage of the recruitment process.
• We will never request financial or banking information as a condition of employment.
• IntouchCX communicates with candidates only through official channels.
• Candidates are advised to be cautious of fraudulent job offers, calls, or postings claiming to represent IntouchCX.
• If you receive a suspicious communication claiming to be from IntouchCX, please verify it through the company's official channels before sharing any personal information.

Location: B16, Mindspace, 5th Floor, Behind Inorbit Mall, Hyderabad

Salary: 2.9Lpa - 4LPA

Shift: Rotational (including Night Shifts)

Working Days: 5 Days Working (2 Rotational Week Offs)

Company- IntouchCX
Point of Contact: HR Vijaya

Number: [phone removed]

Walk-in Details:Date:30th & 31 st Oct & 1st Nov 2026

Timings: 111:30AM- 05:30PM

Documents Required: Resume

Reference: HR Vijaya

NOTE: Looking for people who can join us on 2nd November 2026