Walk-in || MEGA WALK IN DRIVE | International UK VOICE Process

Role & responsibilities

• Handle inbound/outbound customer interactions for UK customers.
• Provide professional and effective resolution to customer queries.
• Maintain excellent customer service standards.
• Understand customer requirements and provide appropriate solutions.
• Ensure accurate documentation and timely updating of customer information.
• Follow process guidelines, quality standards and compliance requirements.
• Meet defined productivity and customer satisfaction parameters.

Designation: Customer Support Associate / International Voice Process Executive

Process: UK International Voice Process

Job Type: Full-Time, Permanent

Work Location: Bangalore

Working Days: 5 Days Working

Weekly Off: 2 Days Rotational / Split Off

Shift: Rotational Shifts, including UK-aligned working hours

Preferred candidate profile

ELIGIBILITY

Education: Any Graduate / Undergraduate as applicable

Experience: Freshers / Experienced candidates with good communication skills can apply.

We are looking for candidates with:

Excellent English communication skills
Good conversational ability and active listening skills
Customer service orientation
Willingness to work in rotational shifts
Willingness to work on rotational / split weekly offs
Comfortable working in an international voice process