Walk-in || Mega Walk-IN Drive For Customer Support Banking Process

Customer Support with Tech Mahindra

Company: Tech Mahindra Ltd.

Location: Divya Sree Omega Hitech City Rd Hyderabad, Telangana 500084.
Work Mode: Work from Office

Employment Type: Permanent

Eligibility

• Any Graduate can apply.
• Freshers and experienced candidates are eligible.
• Good communication skills in English, Hindi, Tamil, Kannada & Malayalam.
• Basic computer knowledge and willingness to work in shifts.

Job Responsibilities

• Handle inbound/outbound customer calls professionally.
• Resolve customer queries and provide appropriate solutions.
• Maintain excellent customer service and phone etiquette.
• Follow process guidelines and productivity targets.
• Stay updated with process-related information and daily updates.

Shift Details

• Day Rotational Shift for both Males and Females

Working Days

• 5 working days per week
• 2 rotational weekly offs

Selection Process

1. HR Screening
2. Ops Round
3. Assessment
4. Client Round

SPOC Details:

Uday [phone removed].

Note: Freshers with good communication skills in English, Hindi, Tamil, Malayalam & Kannada (Mandatory).

Please be in Formals while attending interview both Male & Female.