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    Job · 16498454

    Sutherland Global Services logo

    Walk-in || Mega Walk-in || Customer Support Executive || Voice Process

    Sutherland Global Services · Hyderabad · onsite · Posted 43d ago

    ₹2.8L - ₹3.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    SUTHERLAND IS HIRING - INTERNATIONAL VOICE PROCESS


    Position: INTERNATIONAL VOICE PROCESS
    Work Mode: Work from Office
    Experience: 0 - 3 Years
    Freshers: Welcome to Apply
    Joining: Immediate Joiners Only

    Interview Location: Sutherland Global Services: 7th Floor, Divya Sree Building, Lanco Hills Private Road, Hyderabad, Telangana 500089

    HIRING HR: ARAVIND -[phone removed]


    THE 30-SECOND CHALLENGE ?

    Think your communication skills are your strength? Prove it.

    30 Seconds. One Introduction.


    Tell us about yourself and why you would be great at communicating with customers from around the world.


    Your Communication. Your Confidence. Your Opportunity.

    Ready to prove yourself? Take the challenge and start your career with Sutherland.


    WHAT WILL YOU DO?

    Interact with international customers through Email, Chat, and Ticketing platforms, understand their concerns, and provide professional and timely resolutions.


    Responsibilities:

    • Handle customer queries through email, chat, and ticketing systems
    • Provide accurate information and effective resolutions
    • Maintain professional written communication
    • Document and track customer issues
    • Coordinate with internal teams when required
    • Follow process, quality, and SLA guidelines
    • Meet productivity and quality targets

    WHO CAN APPLY?

    • Freshers are welcome, subject to process requirements
    • 6+ months of International Voice / Chat experience preferred
    • Graduates, Undergraduates, and Postgraduates can apply
    • Excellent English communication skills
    • Good written communication and customer-handling skills
    • Comfortable communicating with international customers
    • Willing to work rotational and night shifts
    • Comfortable working from office
    • Immediate joiners only
    • Outstation candidates are not eligible

    Night Shift Cab: Candidates residing within 25 km of the office may be eligible, subject to company policy.


    INTERVIEW DETAILS

    • Walk-in interview only
    • No virtual interviews
    • Immediate joiners only
    • Mention ARAVIND HR at the top of your resume
    • Carry 2 copies of your updated resume

    Ready to prove your communication skills?


    Call ARAVIND HR [phone removed], schedule your interview, and take the next step toward your career with Sutherland.


    Important: Sutherland never requests payment or favors in exchange for employment opportunities. Please report suspicious activity to [email removed].

    Role: Non Tech Support - Voice / B

    Sourced from naukri

    Skills

    Customer Serviceinbound

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    ₹2.8L – ₹3.8L PA

    This role

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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    Walk-in || Mega Walk-in || Customer Support Executive || Voice Process · waiting for your command