Walk-in || Mega Walk In - Banking Process

Job Description:

Duties and Responsibilities

• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Determines requirements by working with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Cross sell / OutCall to customers

Work Schedule:

• 5 Days Working
• Rotational Shifts
• Day Rotational Shifts

Education Requirements

Under Graduates/Graduates

Experience Requirements

Fresher/ 1 -2 year experience (Customer service in Banking or any field)

Skills and Abilities

• Versant or SVAR as mentioned in new hire clause
• Basic Telephone Etiquettes and basic computer skills
• Ability to write, read and speak English to suit business need
• Agent should be able to communicate in English, Hindi
• Regional language proficiency (Tamil, Malayalam, Kannada, Bengali, Odia)

Interview Location:

Divyasree Omega building block C 1st floor Hitech City

Interview Timing: 9:00 AM to 1:00 PM

NOTE: Males and Females must be in FORMALS and without that you will not be allowed to enter the Company Premises.

Point Of Contact:

Lakshman- [email removed]