Walk-in || Mega Job Mela - Madurai

IRO . • Job Description Individual Relationship Officer Rural- Business Rural Business Head Unit Manager/Assistant unit Manager 01/02 TO crighate Individual loan via various modes including but not restricted to direct sourcing, follow•up on leads shared , online modes. Sme shall also be responsible for managing the portfdio quality by ensuring timely servicing Describe the Kms against each perspective Perspective Business and Financial Management Customer Focus people I Team Process I Quality Improvement SMFG India Credit Co. Ltd. (Formerty Fullerton Credit Co. Ltd.) Key Performance I ndicators Disbursal Volume Market discovery & demand generation Cross-sell activities Ensuring achievements are on par with productivity & volutne targets Ensuring portfolio ser,/icing quality through collections Insurance penetration rate Attending to customer queries & requests for information Ensure closure with TAT Approval rates, TAT, cross-coordination with Other functions in facilitating branch actvities Adherence to process disbursement, collections etc. Approval Rate & TAT Portfdio Performance abng with custorner feedback Demonstrated potential to take initiative in building a growing custorner base