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    Job · 22460842

    Sutherland Global Services logo

    Walk-in || Mega Hiring | International Voice Process | Freshers

    Sutherland Global Services · Hyderabad · onsite · Posted 1d ago

    Undisclosed0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are hiring Customer Support Executives for an International Voice Process.


    This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.


    Mention HR Nikhil on resume


    Walk-In:-31-Oct-26-Saturday


    Timings:- 11am to 2 PM


    Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal


    Work Location-Uppal


    Key Responsibilities

    • Handle inbound and outbound calls from international customers.
    • Understand customer queries and provide appropriate resolutions.
    • Communicate professionally and confidently in English.
    • Provide accurate information while following process guidelines.
    • Handle customer concerns with patience and a positive attitude.
    • Maintain quality and productivity standards.
    • Follow company policies and process requirements.
    • Accurately document customer interactions and maintain records.
    • Work effectively as part of a customer service team.

    Candidate Requirements

    • Freshers can apply.
    • Good spoken English and communication skills.
    • Good listening and comprehension abilities.
    • Strong customer-service and interpersonal skills.
    • Ability to handle customer queries professionally.
    • Good problem-solving and decision-making skills.
    • Comfortable working in rotational/night shifts.
    • Willingness to work from the office.
    • Candidates from BPO, Customer Service and International Voice processes are welcome.

    Benefits:

    1. Rotational week offs & Rotational shifts
    2. Two-way cab transportation available within a 15 km radius for night shift
    3. Monthly self-transport allowance of up to 3,500
    4. Opportunities for professional development and career advancement

    Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email removed]

    Sourced from naukri

    Skills

    Semi VoiceCustomer SupportInternational Voice ProcessCommunication Skillsbpovoice processVoice Support

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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