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    Job · 20542617

    BENGALURU · FULLTIME

    Walk-in || Mega Drive || Freshers & Experienced || International Voice & Chat

    Firstsource Solutions

    Firstsource Solutions

    Bengaluru · onsite · Posted 12d ago

    Sourced fromNaukri
    ₹2.5L - ₹4.2L PA0–3 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.


    HIRING INTERNATIONAL Voice, Chat & Semi Voice process

    Position: International Voice, Chat, & Semi Voice process – UK Shift
    Role: Customer Support Executive


    Job Responsibilities

    • Handle customer calls professionally in an international voice process.
    • Provide excellent customer service and resolve customer queries.
    • Communicate clearly and effectively in English.
    • Maintain quality and productivity standards.

    Requirements

    • Excellent verbal communication skills in English.
    • Candidates with international voice/customer support experience are preferred.
    • Freshers with strong English communication skills may also apply.
    • Willingness to work in UK rotational shifts.

    Perks & Benefits


    • UK Shift
    • Rotational Week-Offs
    • Two-Way Cab Facility
    • Unlimited Performance-Based Incentives
    • Growth & career development opportunities

    If you’re looking for an exciting opportunity in an international voice process, this could be the right fit for you!


    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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    Section · 02

    Skills

    Semi VoiceCustomer SupportInternational Voice ProcessChat ProcessVoice SupportBlended Process

    Section · Company

    About Firstsource Solutions

    Firstsource Solutions

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹2.5L – ₹4.3L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

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