Walk-in || Management Trainee

We are at Xpressbees hiring for Management Trainee-Operations

Education: (MBA-2026 passout only)

Department

Operations / Central Loss Control.

Role Objective

• Drive loss reduction across the logistics network by identifying operational leakages, controlling fraud,
• strengthening process compliance, and executing data-driven corrective actions.
• The role requires:
• strong ownership, field control, investigation capability, analytical thinking, and cross-functional
• execution to reduce financial and operational losses.
• The candidate must act as a business controller for shipment security, operational discipline, and process governance across hubs, linehaul, warehouses, FM operations, and delivery networks.

Core Responsibilities

1. Loss Reduction & Control

• Drive end-to-end loss reduction initiatives across the supply chain network.
• Identify hidden operational leakages, fraud patterns, process manipulation, and shipment

pilferage.

• Control shortage, damage, swap, fake delivery, no-info, and misroute cases with strict

governance.

• Monitor high-loss hubs, repeat offenders, risky vendors, suspicious sellers, and vulnerable

process gaps.

• Ensure closure of pending loss cases and reduce ageing inventory/shipment pendency.
• Develop strong preventive controls to minimize operational and financial exposure.

2. Investigation & Intelligence Management

• Lead detailed investigations for lost, manipulated, suspicious, or high-value shipments.
• Analyze shipment journey, scan events, CCTV footage, rider movement, and operational

handling.

• Conduct root cause analysis (RCA) with accountability mapping.
• Detect internal fraud, process bypassing, fake scans, seal misuse, and operational manipulation.
• Coordinate with field teams, security, and legal teams for serious fraud investigations.
• Support FIR filing, legal documentation, and evidence management where required.

3. Operational Governance & Audit Control

• Conduct surprise audits across hubs, warehouses, and delivery centers.
• Ensure strict SOP adherence for shipment handling, scanning, bagging, sealing, and dispatch

operations.

• Monitor shipment touchpoints to eliminate manual manipulation opportunities.
• Validate compliance of dual scan, thermal print, CCTV visibility, shipment handover, and

inventory controls.

• Build accountability mechanisms for repeated process failures.
• Escalate non-compliance and operational negligence with corrective action plans.

4. Data Analytics & Command Center Monitoring

• Monitor operational dashboards, pendency reports, ageing reports, and loss trends.
• Perform deep data analysis to identify network risk zones and operational abnormalities.
• Develop actionable MIS, scorecards, trackers, and performance dashboards.
• Use data-driven insights to predict risk trends and prevent future losses.
• Ensure management visibility on critical risks, top loss locations, and recovery opportunities.

5. Cross-Functional Execution

• Work closely with Operations, FM, Security, Tech, Product, Linehaul, and Customer Experience

teams.

• Drive process correction initiatives with clear ownership and timelines.
• Coordinate with tech teams for automation and control enhancement projects.
• Influence operational teams to implement tighter controls and disciplined execution.
• Act as a bridge between field operations and central governance teams.

6. Process Excellence & Improvement Projects

• Lead projects focused on operational control and loss prevention.
• Implement scalable process controls to reduce human dependency and manipulation.
• Drive initiatives such as:

Dual scan implementation

Thermal print compliance

Agrex CCTV monitoring

Shipment journey visibility

Seller handshake verification

Bagging & seal control

Exception monitoring systems

• Build sustainable operational controls for long-term reduction in losses.

Required Competencies

Functional Skills

• Strong investigation and forensic analysis capability
• Understanding of logistics and supply chain operations
• Knowledge of shipment lifecycle and operational events
• Knowledge in analysis and operational audits
• Advanced Excel, MIS, and dashboard management
• Data-driven problem-solving ability
• Risk assessment and process control mindset

Behavioral Competencies

• Ownership mindset
• Strong decision-making capability
• High accountability and execution focus
• Ability to handle pressure and critical escalations
• Strong communication and stakeholder management
• Field-oriented and action-driven approach
• Sharp observation and analytical thinking

Preferred Experience

• MBA-2026 passout Fresher with Internship experience in logistics, e-commerce, supply chain, risk control, or loss prevention.
• Knowledge of handling operational audits, investigations, shortage control, or fraud management.
• Exposure to large-scale operational network(good to have).

Key Performance Indicators (KPIs)

• Overall loss reduction %
• Reduction in no-info pendency
• Ageing shipment closure efficiency
• Shortage/dispute closure TAT
• Fraud detection & prevention success rate
• Audit compliance score
• Recovery value and recovery closure rate
• Reduction in operational leakages
• Repeat issue reduction across network
• Process compliance adherence