Walk-in || Malabar Watches - Sales

1. Role Objective

Understand sales techniques by observing sales staff, acquire product knowledge and support in completing the sales transaction of Malabar Watches.

1. Primary Responsibilities

Sales and Customer

• Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
• Learn & understand the sales procedures and acquire product knowledge.
• Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.
• Observe sales representatives and emulate their sales management processes to meet set targets.
• Help superiors in sales and follow their instructions.
• To proactively identify and assist the Sales executives and other managers to obtain real and sustained, continuous improvement, throughout the business and execute same in a timely manner.
• Demonstrates models and Introduce various product offering to the customers and facilitate customer buying decision.
• Prepare the estimate of the products selected and complete the sales transaction.
• Achieve category wise sales target for the allocated section.
• Learn billing procedures.
• Learn about various model names, brand names etc.
• Take initiative to learn the latest trends in the market.

Stock

• Help superiors in counting the stock daily by recording the opening stock and closing stock in the section.

Work area & Display

• Responsible for proper and attractive display of the products free from dust and dirt.
• Make sure that the items are handled with care.

Functional Responsibilities

• To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
• Understand the queries and complaints from the customer and assist in addressing with the right solution.

Internal process

• Adhere to the standard operating procedures in the store
• Adhere to cost savings practices undertaken in the store
  
  People development
  
• Continuously strive for self-development by actively seeking opportunities for growth
• Ensure adherence to timelines for completion of performance appraisal for self.
• Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.