Walk-in || Loan Manager / Sales Manager

Role & responsibilities

• Source and acquire gold loan customers through doorstep visits.
• Appraise gold ornaments and verify KYC documents at the customers location.
• Ensure timely loan disbursement and deliver monthly sales targets.
• Travel within the assigned territory for customer meetings and gold evaluations.
• Generate leads from existing customers and referral networks.
• Drive productivity and revenue growth from new and repeat customers.
• Build long-term relationships with HNI customers for repeat business. • Coordinate with internal teams for customer support and grievance resolution.
• Maintain strict compliance with all internal policies, processes, and regulations.

Preferred candidate profile

• Graduate with a minimum of 1 year experience in gold valuation or sales in a gold loan company
• Strong sales acumen with the ability to convert leads into disbursals
• Comfortable with fieldwork and doorstep customer interaction
• Willing to travel within assigned clusters/territories
• Prior experience in NBFCs or financial services is a plus
• Self-driven, target-oriented, and customer-centric mindset