Walk-in || Jewellery Sales Executive

Job Summary :-

We are looking for a confident, customer-focused Jewellery Sales Executive to join our team. The ideal candidate will have excellent communication and interpersonal skills, a passion for jewellery and fashion, and the ability to understand customer requirements and provide personalised product recommendations.

Key Responsibilities :-

• Welcome customers and provide a warm, professional in-store experience.
• Understand customer requirements, preferences, and budget.
• Present and explain jewellery collections, designs, materials, gemstones, and product features.
• Assist customers in selecting suitable jewellery for occasions such as weddings, engagements, festivals, and gifting.
• Achieve individual and store sales targets.
• Build strong relationships with customers and encourage repeat business.
• Handle customer enquiries, product demonstrations, quotations, and follow-ups.
• Maintain accurate records of sales, customer details, and orders.
• Assist with billing, invoicing, packaging, and order coordination when required.
• Follow up with prospective customers through calls and messages.
• Ensure jewellery is handled, displayed, and stored according to company policies.
• Maintain attractive product displays and ensure the showroom is clean and organised.
• Stay updated on new collections, jewellery trends, promotions, and product knowledge.
• Handle customer concerns professionally and coordinate with the relevant team for resolution.
• Follow all company policies related to security, inventory, customer service, and sales procedures.

Requirements :-

• Minimum 12th standard / Graduate preferred.
• 13 years of experience in jewellery, luxury retail, fashion retail, or premium sales preferred.
• Excellent verbal communication and customer-handling skills.
• Strong sales and negotiation abilities.
• Pleasant personality with a professional appearance.
• Good knowledge of jewellery products and gemstones is an advantage.
• Comfortable working with sales targets and incentives.
• Basic computer/POS knowledge.
• Ability to work flexible hours, weekends, and during festivals or peak seasons.

Key Skills : -

• Jewellery Sales - Gold/Silver/Gems
• Customer Service
• Product Knowledge
• Sales & Negotiation
• Customer Relationship Management
• Communication Skills
• Upselling & Cross-selling
• Target Achievement
• Follow-up & Lead Conversion
• Billing/POS Handling

What We Offer :-

• Competitive salary with attractive sales incentives.
• Providend Fund & ESIC benefits
• Paid Leaves
• Career growth within the organisation.
• Office Hours : 10.30 a.m. to 8.30 p.m.

Interested candidates kindly send your resume on [email removed] or connect on [phone removed]