Walk-in || Jewellery Sales Executive

Job Title: Counter Sales Executive Jewellery

Job Summary:

The Counter Sales Executive is responsible for presenting, promoting, and selling jewellery products to walk-in customers in a retail showroom. This role demands excellent interpersonal skills, in-depth product knowledge, and the ability to provide a high level of customer service to ensure a pleasant buying experience and meet sales targets.

Key Responsibilities:

• Greet and welcome customers with a professional and courteous attitude.

• Understand customer needs and assist in selecting jewellery that matches their requirements and preferences.

• Provide detailed information on jewellery styles, materials, quality, pricing, and care instructions.

• Upsell and cross-sell products to maximize sales and enhance the shopping experience.

• Handle customer queries and resolve issues promptly and professionally.

• Maintain a clean, organized, and attractive display of jewellery in the counter area.

• Process sales transactions accurately using the point-of-sale system.

• Maintain knowledge of current promotions, discounts, and offers.

• Ensure security and safety of valuable merchandise.

• Participate in stock counting, inventory control, and daily sales reporting.

• Build and maintain strong relationships with customers to encourage repeat business.