Walk-in || IT Technician
IntouchCX · Hyderabad · onsite · Posted 29d ago
UndisclosedFresherfulltimeSourced from
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About this role
IT Technician
Location: Hyderabad
Experience: Fresher
Employment Type: Full-Time
Department: IT
Job Summary
We are looking for an experienced IT Technician to provide technical support to employees and ensure the smooth operation of IT systems, hardware, software, and network infrastructure. The ideal candidate should have strong troubleshooting skills and experience supporting Windows environments, desktops, laptops, peripherals, Active Directory, Microsoft 365, and basic networking.
Key Responsibilities
- Provide L1/L2 technical support for hardware, software, and IT-related issues.
- Diagnose and resolve issues related to desktops, laptops, printers, scanners, and other peripherals.
- Install, configure, maintain, and troubleshoot Windows operating systems and applications.
- Perform user administration and troubleshooting in Active Directory.
- Support Microsoft 365 / Office 365 applications, user accounts, and access-related issues.
- Troubleshoot basic network connectivity, TCP/IP, DNS, DHCP, Wi-Fi, and VPN issues.
- Manage and troubleshoot IT assets, including desktops, laptops, monitors, and peripherals.
- Handle software installation, configuration, patching, and updates.
- Create, update, and maintain IT support tickets and documentation.
- Escalate complex technical issues to the appropriate
Sourced from naukri
Skills
Laptop SupportDesktop EngineeringDesktop SupportDesktop Administration
About IntouchCX
IntouchCX
BPO
3.3k+
employees
2001
25 years old
Winnipeg, Manitoba
Canada
About
We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.
Industries
BPOBPO/KPO
Employees rate it well for
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