Walk-in || IT Sales & Business Operations Executive

Job Title:

IT Sales & Business Operations Executive

Location:

Lower Parel, Mumbai, India

Experience:

2-3 years

About the Company:

We are a growing startup focused on delivering innovative solutions and building strong relationships with our domestic customers and partners. Our culture is hands-on, collaborative, and driven by ownership where every team member contributes directly to the companys growth.

About the Role:

We are looking for a smart, energetic, and detail-oriented young professional to work closely with the CEO in managing sales and business operations.

This is a multi-functional, high-visibility role that offers a front-row seat to how a startup runs its business from sales and client servicing to procurement, partner management, and operations. If you love taking initiative, learning fast, and being part of a young, driven team, this role is for you.

Key Responsibilities:

Sales Operations & Client Management

• Support the CEO in all aspects of sales and customer operations.
• Follow up with clients on proposals, purchase orders (POs), invoicing, and collections.
• Prepare and track quotations, proposals, and sales performance reports.
• Ensure smooth client communication and timely updates on project status.
• Maintain CRM or internal trackers for sales opportunities and customer interactions.

Partner Engagement & Procurement

• Engage with vendor and partner ecosystem to request quotes, negotiate pricing, and finalize terms.
• Coordinate and release POs to partners as per approved customer orders.
• Track material dispatch and delivery to ensure timelines align with customer POs.
• Work with finance and operations teams to ensure timely partner payments and invoice reconciliation.

Operations & Internal Coordination

• Shadow the CEO in meetings, take notes, and follow up on action items.
• Coordinate with cross-functional teams (sales, logistics, finance, admin) to ensure seamless operations.
• Prepare business reports, dashboards, and MIS updates for management review.
• Identify bottlenecks and suggest process improvements for efficiency and scalability.

Key Requirements:

• Graduate / Postgraduate in Business, Commerce, or a related field.
• 23 years of experience in sales operations, business coordination, or client servicing (preferably in a startup or SME).
• Excellent communication and interpersonal skills (client and partner-facing).
• Good understanding of business and sales workflows from proposal to PO, delivery, and payment.
• Proficiency in MS Office / Google Workspace; experience with CRM tools is a plus.
• Strong follow-up, organization, and multitasking abilities.
• Self-driven, proactive, and comfortable working directly with leadership in a fast-paced setup.
• Willingness to work 6 days a week in an on-site startup environment.

What We Offer:

• Direct mentorship from the CEO and exposure to strategic and operational decision-making.
• Opportunity to grow into a Sales Operations Lead / Business Manager role as the startup scales.
• A collaborative, entrepreneurial culture that values ownership, learning, and execution.

Ideal Candidate:

A confident and motivated young lady with strong execution and coordination skills, who thrives in a startup environment. Someone who can manage clients, vendors, and internal teams with ease, and enjoys working closely with leadership to make things happen.