Walk-in || IT Administrator

We are looking for a responsible and detail-oriented IT Administrator with around 2 years of experience to manage the company's IT applications, email systems, Google Drive, data backup, and business applications. The candidate will be responsible for ensuring smooth day-to-day functioning of all IT applications and providing timely support to employees.

KEY RESPONSIBILITIES:

• Manage and administer company email accounts, including user access, configuration, and troubleshooting.
• Manage Google Drive, including user access, permissions, file organization, and storage.
• Monitor and manage regular data backup activities to ensure data security and availability.
• Manage and maintain Zoho People, including employee access, user management, and basic system administration.
• Manage Zoho Books and provide necessary application-level support to users.
• Manage and monitor all business applications used within the organization.
• Create, modify, and deactivate user accounts and application access based on employee requirements.
• Coordinate with application vendors/service providers for technical support and issue resolution.
• Troubleshoot application-related issues and provide timely support to employees.
• Ensure proper access control and data security across applications and shared platforms.
• Maintain records of applications, users, access permissions, licenses, and IT-related information.
• Assist in implementing new applications, software, and IT tools as required.
• Monitor application performance and ensure smooth day-to-day operations.
• Provide basic IT support to employees for software, application, email, and access-related issues.

REQUIRED SKILLS & QUALIFICATIONS:

• Bachelor's degree or Diploma in IT, Computer Science, or a related field.
• Minimum 2 years of experience in IT Administration, Application Administration, IT Support, or a related role.
• Hands-on experience in managing email systems, Google Drive, data backup, and business applications.
• Experience in managing Zoho People and Zoho Books will be preferred.
• Good understanding of user access management, permissions, and data security.
• Good troubleshooting and problem-solving skills.
• Strong organizational and communication skills.
• Ability to manage multiple applications and IT-related tasks independently.

PREFERRED SKILLS:

• Experience with Zoho applications and other cloud-based business applications.
• Knowledge of Google Workspace / Google Drive administration.
• Basic understanding of data backup and recovery procedures.
• Experience coordinating with software/application vendors.
• Good knowledge of MS Office and general IT operations.

CANDIDATE PROFILE:

• 2 years of relevant experience in IT Administration / Application Support.
• Good knowledge of business applications and cloud-based tools.
• Responsible and organized with good attention to detail.
• Good communication and employee-support skills.
• Ability to independently manage day-to-day application and IT administration activities.
• Candidates based in Chennai will be preferred.