Walk-in || IP Documentation Executive

IP Documentation Executive

Role: IP Documentation Executive Department: Intellectual Property / Legal Reporting To: Advocate / IP Team Lead

Job Summary

We are looking for an IP Documentation Executive to support the Advocate/IP team in managing client communication, documentation, hearing coordination, and timely completion of IP-related tasks. The role requires strong documentation, communication, coordination, and CRM-handling skills.

Key Responsibilities

• Manage and update IP-related tasks and client records through the CRM tool.
• Coordinate with clients through calls and emails for required information, documents, approvals, and follow-ups.
• Inform and update clients regarding scheduled hearings, hearing dates, and related requirements.
• Receive, verify, organize, and maintain evidence, supporting documents, and other case-related records.
• Assist in preparing and maintaining common legal/IP documentation, checklists, trackers, and case records.
• Coordinate with Advocates and the internal team for hearing preparation, documentation, and submission requirements.
• Provide necessary administrative and documentation support to Advocates before, during, and after hearings.
• Handle client escalations and queries, coordinating with the concerned Advocate/team for resolution.
• Ensure all assigned tasks are completed accurately within the prescribed TAT/due date.
• Maintain proper records of client communications, documents, approvals, and case updates in the CRM.
• Collect and maintain client feedback/reviews and coordinate with the team for necessary follow-up.
• Ensure proper follow-up on pending documents, approvals, evidence, and client requirements.
• Support the team in maintaining overall case quality, documentation accuracy, and process compliance.

Required Skills

• Good written and verbal communication skills.
• Strong documentation and record-maintenance skills.
• Ability to handle CRM/software tools and maintain accurate case updates.
• Good follow-up, coordination, and client-handling skills.
• Ability to manage multiple tasks and work within strict TATs and deadlines.
• Basic understanding of IP/Legal documentation and hearing processes is preferred.
• Attention to detail and ability to handle confidential client information.
• Prior experience in IP documentation, legal operations, law firms, or client coordination will be an advantage.