Walk-in || Inviting Diversity application For Customer Service- Voice Hiring
Capgemini · Kolkata · hybrid · Posted 56d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Responsibilities:
- 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to drive independent case resolution and support process improvements.
- Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
- Willingness to work in a 24x7 environment. (Night Shifts)
- Open to work from office.
Sourced from naukri
Skills
International CallingUS HealthcareUs Voice ProcessHealthcare BpoAR CallingInternational Voice ProcessInternational BPO
About Capgemini

Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
3.6/ 5
Culture
3.6
Career growth
2.8
Work-life
3.8
Employees rate it well for
Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872
Find them on