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    Job · 13299329

    IntouchCX logo

    Walk-in || IntouchCX is Hiring || International Semi-Voice Process

    IntouchCX · Hyderabad · onsite · Posted 60d ago

    ₹2.0L - ₹4.0L PA1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Greeting From IntoucCX:

    Hiring: Customer Service Associate (Semi Voice Process).

    Location: Hyderabad

    Work Mode: Work From Office (WFO)

    Channel: International Semi Voice Process

    Language: English

    We are hiring Customer Service Associates for our international chat process


    Key Responsibilities For Semi Voice Process:

    Handle Customer through written communication

    Experience into Chats , Email's and Voice

    Excellent Verbal communications

    Understanding Customer Queries

    Understand customer requirements and provide suitable solutions

    Resolve customer queries related to products and services

    Ensure high customer satisfaction and Maintain accurate customer records


    Eligibility Criteria:

    Education: 10+2 (Mandatory),

    Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates (any stream)

    Experience: Minimum 1 to 2 yrs experience required Excellent in Verbal and Written Communication Immediate joiners preferred


    Benefits:

    Salary package up to 3 to 4 LPA

    Only International Semi Voice Process exp be will considered.

    5 Days Working 2 Rotational Offs Rotational Shifts 2-Way Free Cab Facility


    How to Apply


    Interested candidates can:

    Drop a text to this number [phone removed] for a quick Response.


    Don't Forget to write HR Adrian Alex on your resume



    Disclaimer:

    IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification. By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.


    Sourced from naukri

    Skills

    International Chat ProcessInternational VoiceSemi VoiceBlended Process

    About IntouchCX

    IntouchCX logo

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    ₹2L – ₹4L PA

    This role

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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    Walk-in || IntouchCX is Hiring || International Semi-Voice Process · waiting for your command