Walk-in Interviews - Sales Lead/ Sales Trainer/ Sales Quality Analyst

About the Company:

A leading private health insurance organization with a nationwide presence, offering innovative products and services. Recognized for compliance standards, structured telesales operations, and career growth opportunities for professionals.

Open Positions & Packages:

• Team Leader (TL): up to 5.4 LPA (Noida/Gurgaon)
• Trainer: up to 7 LPA
• Quality Analyst (QA): up to 5.4 LPA

Roles & Responsibilities (Highlights):

• Team Leader: Lead telesales representatives, coach, monitor performance, and achieve sales targets. Mandatory: Shrinkage, Attrition, and SLA management.

• Trainer: Must be a BPO Sales Trainer with strong exposure to TNA (Training Needs Analysis) and TNI (Training Needs Identification). Design and deliver training programs, conduct inductions, refreshers, and targeted sessions.

• Quality Analyst (QA): Audit daily calls, conduct calibrations, implement quality processes, and prepare dashboards. Must be wellversed with QC tools, BQ agent handling, and RCA (Root Cause Analysis).

Eligibility:

• Relevant experience in telesales/insurance operations as per role.
• Strong communication, leadership, and analytical skills.
• Graduate degree preferred.
• Excellent English communication is mandatory.
• Location: Gurgaon (walkin only; no virtual mode).
• Interview Timings: Monday to Friday, 11:00 AM 1:00 PM.
• Mandatory: Share your updated CV via WhatsApp before interview alignment.

Additional SeniorLevel Openings (Noida/Gurgaon):

• Assistant Branch Manager (ABM): up to 12 LPA
• Criteria: 810 years in telesales/insurance operations, with at least 34 years in a supervisory/managerial role. Strong leadership, attrition control, compliance adherence, and reporting skills.
• Branch Manager (BM): up to 13 LPA
• Criteria: Prior experience managing large telesales teams (100+ staff), proven ability to set and achieve sales targets, recruit/train teams, handle escalations, and manage compliance and operations.

Compensation & Benefits:

• Competitive packages as per role
• PF, ESI, Group Medical Insurance
• Incentives and career growth opportunities
• Cab facility available for night shifts

Apply via WhatsApp Channel: Share your updated CV on WhatsApp [phone removed] (Homa)

Follow the WhatsApp channel for the future job openings:

https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0G

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