Walk-In Interview Opportunity Subway India Shift Managers ARM

Role & responsibilities

• Manage day-to-day restaurant operations during the assigned shift.
• Lead, supervise, and motivate Sandwich Artists and other team members.
• Ensure excellent customer service and maintain brand standards.
• Ensure food preparation, quality, portion control, and product availability as per SOP.
• Monitor sales, transactions, wastage, and inventory during the shift.
• Handle cash management, cash reconciliation, and POS transactions accurately.
• Ensure compliance with food safety, hygiene, health, and sanitation standards.
• Manage opening and closing procedures as per company guidelines.
• Allocate tasks and manpower according to business requirements.
• Monitor team attendance, grooming, discipline, and performance.
• Handle customer complaints professionally and ensure timely resolution.
• Identify and report operational issues, maintenance requirements, and integrity concerns.
• Support training and development of new and existing team members.
• Ensure all company policies, SOPs, and statutory requirements are followed.
• Support the Restaurant Manager in achieving sales, profitability, and people targets.

Preferred candidate profile

• Minimum 12th pass; graduate preferred.
• 13 years of experience in QSR, restaurant, retail, hospitality, or FMCG operations preferred.
• Experience in team handling will be an advantage.