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    Job · 18401643

    Sitel logo

    WALK IN Interview For CHAT Support ON -SEP 19 (Saturday ONLY )

    Sitel · Chennai · onsite · Posted 34d ago

    ₹3.0L - ₹3.5L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job description


    HI


    NOTE - KINDLY READ THE JOB DESCRIPITION AND APPLY ONLY IF MATCHES YOUR PROFILE


    WE HAVE WALK IN INTERVIEW FOR INTERNATIONAL CHAT SUPPORT ONLY (6 MONTHS AND ABOVE EXPERIENCE CAN APPLY )


    (Should have any customer support experience in chat, voice or email support )- No Freshers


    Hiring 6 Months and above experienced customer service executives for international chat support Role .- Non voice process


    Walk-in date - SEP - 19 (SATURDAY ONLY )


    Walk-in time - 11.00 AM - 3.00 PM


    Note - Need only Immediate joiners


    Kindly walk in to the below address


    No Freshers ( only 6 months and above experience in customer support should apply )


    Address: Foundever CRM India Pvt ltd TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai


    Contact - PAVITHRA HR - [phone removed] for address clarifications.


    Salary and Benefits:

    • Experience: 6 months to 1 year (Any customer service experience)

    Salary 19,845 take home per month( plus 2,185 Rs performance bonus ) - Not negotiable

    • Experience 1yrs& above( Any customer service experience)

    Salary 22k take home per month( plus 2,400 performance bonus ) - Not negotiable

    • Education: +2 / Higher secondary & above
    • Good written skill in English required
    • Should be an immediate joiner
    • Should be able to work in night shifts (no day shifts)
    • 5 days working a week and 2 days week-off(Rotational week off)

    Key Responsibilities:

    • Act as the first point of contact for customers, primarily handling inquiries, troubleshooting, and resolving issues via live chat.
    • Diagnose and resolve customer problems related to [mention specific product/service types, e.g., billing, account access, order status, technical hiccups].
    • Maintain in-depth, up-to-date knowledge of our products, services, and internal policies to provide precise information and effective solutions.

    Foundever does not charge candidate any fee for application


    Sourced from naukri

    Skills

    Semi VoiceEmail ProcessEmail SupportInternational Non VoiceEmail WritingBpo Non Voicenon voice processTyping SpeedTypingEnglish Typingnon voiceWeb ChatChat Process

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹3L – ₹3.5L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

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    WALK IN Interview For CHAT Support ON -SEP 19 (Saturday ONLY ) · waiting for your command