WALK IN Interview Customer Service

Roles and Responsibilities

• Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
  
• Provide accurate information on products/services offered by the company to customers.
  
• Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
  

Desired Candidate Profile

• 1-6 years of experience in BPO/Call Centre environment handling international voice process.
  
• Excellent communication skills in English language for effective interaction with customers.
  
• Ability to work flexible shifts including rotational shifts as per business requirements.
• Location: Chandivali, Mumbai
  LOB: Inbound / Outbound Retention / Sales
• Eligibility:
  • Graduation Mandatory
  • Minimum 6 Months Experience
  • Excellent English Communication
  • Age: Up to 35 Years
  • Flexible with all LOBs after training
• Working: 5 Days Working + 2 Rotational Week Offs
• Shifts:
  Male: 8 AM 12 AM
  Female: 7 AM 8 PM
• Salary – Voice Process:
  • 6 Months Exp: 2.96 LPA | 19K In-hand
  • 1+ Year Exp: 3.31 LPA | 23K In-hand
• Walk-in Location: Chandivali, Mumbai
• Contact HR – Hemlata: [phone removed]